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Dictionary of Occupational Titles (DOT) Job Descriptions
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0/1 PROFESSIONAL, TECHNICAL, AND MANAGERIAL OCCUPATIONS
187.167-230 to 199.682-010

    This category includes occupations concerned with the theoretical or practical aspects of such fields of human endeavor as art, science, engineering, education, medicine, law, business relations, and administrative, managerial, and technical work. Most of these occupations require substantial educational preparation (usually at the university, junior college, or technical institute level).


187.167-230 MANAGER, RECREATION FACILITY (amuse. & rec.)

    Manages recreation facilities, such as tennis courts, golf courses, or arcade, and coordinates activities of workers engaged in providing services of facility: Determines work activities necessary to operate facility, hires workers, and assigns specific tasks and work hours, accordingly. Initiates projects, such as promotional mailing or telephone campaigns, to acquaint public with activities of facility. Discusses fees of facility with interested persons. Registers patrons and explains rules and regulations. Confers with patrons to resolve grievances. Hires workers, such as carpenters, plumbers, and electricians, to make needed facility repairs. Maintains financial records. Collects coins from arcade machines. Purchases items such as golf balls, tennis balls, and paper supplies.
GOE: 11.11.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 86

187.167-234 DIRECTOR, COMMUNITY ORGANIZATION (nonprofit org.) alternate titles: community planning director, community chest; director, council of social agencies; director, federated fund; director, united fund; executive, community planning

    Directs activities of organization to coordinate functions of various community health and welfare programs: Organizes and develops planning program to ascertain community requirements and problems in specific fields of welfare work, and to determine agency responsibility for administering program. Surveys functions of member agencies to avoid duplication of efforts and recommends curtailment, extension, modification, or initiation of services. Advises health and welfare agencies in planning and providing services based on community surveys and analyses. Reviews estimated budgets of member agencies. Prepares and releases reports, studies, and publications to promote public understanding of and support for community programs. May recruit and train volunteer workers. May organize and direct campaign for solicitation of funds. May visit agency sites to evaluate effectiveness of services provided.
GOE: 11.07.01 STRENGTH: S GED: R5 M3 L4 SVP: 8 DLU: 80

187.167-238 RECREATION SUPERVISOR (profess. & kin.) alternate titles: area supervisor; district director; recreation specialist

    Coordinates activities of paid and volunteer recreation service personnel in public department, voluntary agency, or similar type facility, such as community centers or swimming pools: Develops and promotes recreation program, including music, dance, arts and crafts, cultural arts, nature study, swimming, social recreation and games, or camping. Adapts recreation programs to meet needs of individual agency or institution, such as hospital, armed services, institution for children or aged, settlement house, or penal institution. Introduces new program activities, equipment, and materials to staff. Trains personnel and evaluates performance. Interprets recreation service to public and participates in community meetings and organizational planning. May work in team with administrative or other professional personnel, such as those engaged in medicine, social work, nursing, psychology, and therapy, to ensure that recreation is well balanced, coordinated, and integrated with special services.
GOE: 11.07.04 STRENGTH: L GED: R5 M3 L5 SVP: 7 DLU: 80

188 PUBLIC ADMINISTRATION MANAGERS AND OFFICIALS

    This group includes managerial occupations concerned with federal, state, local, and international government activities, such as the legislative, judicial, and administrative functions, as well as government owned and operated business enterprises.

188.117-010 APPRENTICESHIP CONSULTANT (government ser.) alternate titles: area representative

    Directs and coordinates apprenticeship training programs in accord with state and federal policies and standards: Interprets and clarifies state and federal policies governing apprenticeship training programs, and provides information and assistance to trainees and labor and management representatives. Visits establishments to ensure that existing programs conform with training standards, investigates discrepancies, and submits progress reports. Suggests operational methods to improve existing programs, to adapt programs to production needs, to develop new training programs, and to recruit and select trainees. Negotiates with labor and management representatives to resolve training problems and to promote establishment of effective new programs. Reviews and evaluates requests for training programs and investigates establishments to ascertain if facilities, supervision, and training methods meet government standards. Evaluates training programs to determine eligibility for application of veterans benefits. May assist in resolving labor relations issues relating to training programs, such as wages, hours, supervision, and bargaining agreements.
GOE: 11.07.03 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-014 BUSINESS-ENTERPRISE OFFICER (government ser.) alternate titles: area specialist

    Plans and directs self-employment rehabilitation programs for handicapped persons throughout state or region: Interviews handicapped applicants to determine suitable job or business consistent with applicant's experience, training, aptitude, and physical limitations. Accepts or recommends acceptance of suitable candidates. Develops training methods and trains handicapped persons in operation of business, according to knowledge of retail merchandising principles and techniques. Plans desirable locations for enterprises, considering available facilities, traffic volume, fixtures and equipment costs, and character of business. Negotiates lease or donation of space with property owners and other interested parties. Establishes statistical and accounting procedures to evaluate productivity of business and success of proprietor. Coordinates activities with religious, charitable, and other agencies carrying out related programs to benefit handicapped persons. Prepares public information materials explaining program for radio, television, and printed media and presents lectures to interested groups to increase public awareness of handicapped citizens' problems. Confers with state purchasing officials to obtain fixtures and initial stock for retail operations at most favorable prices available. Supervises activities of VENDING-STAND SUPERVISORS (government ser.) within territory assigned. May confer with contractors and inspect construction of retail stands for conformity with contract provisions.
GOE: 11.07.01 STRENGTH: L GED: R5 M4 L5 SVP: 6 DLU: 77

188.117-018 CHIEF, FISHERY DIVISION (government ser.)

    Directs state fish conservation program for benefit of sport and commercial fishing interests, consistent with state policy and accepted principles of game management: Directs activities of personnel engaged in conducting fish count, managing hatcheries, stocking streams, destroying superfluous or undesirable fish, and enforcing restrictions governing sport and commercial fishing. Modifies regulations on size, species, length of fishing season, acceptable fishing practices, and other considerations according to fluctuations in fish population. Organizes programs to correct unfavorable conditions, such as water pollution, silting of streams, excessive mortality of given species of fish, and diversion of waterways. Delivers speeches, writes articles, and prepares other informational material to explain conservation principles and acquaint public with fishing regulations. Recommends changes in legislation and administrative procedures as necessary to maintain conservation activities consistent with current needs. Prepares or directs preparation of budget requests covering staff and equipment requirements.
GOE: 03.01.02 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-022 CIVIL PREPAREDNESS OFFICER (government ser.)

    Coordinates activities of workers engaged in preparing for or combating disaster situations and negotiates with civic and professional leaders to develop and implement survival plans in accord with local needs and state and federal policies: Directs marking and stocking of radiation shelters to meet specified standards. Obtains cooperation of property owners, civic leaders, and professional groups in providing facilities and services for emergency preparedness. Confers with business and governmental representatives to assist in local emergency planning. Reviews emergency plans to coordinate with changes in state or federal policies and military technology. Addresses interested civic, social, and religious groups to stimulate awareness of emergency preparedness activities. Directs inspection and inventory of emergency supplies and equipment and requisitions needed materials or arranges for equipment maintenance. May assist in providing warnings and survival information to communities before, during, and after community emergencies. May direct activities of headquarters technical, clerical, and administrative staffs and assign paid or volunteer workers to duty during simulated or actual emergencies. May review and recommend alterations in local emergency planning to coordinate with changes in economic character of community or region. May be designated according to specific function as Civil Preparedness Operations Officer (government ser.); Civil Preparedness Radiological Officer (government ser.); Civil Preparedness Supply Specialist (government ser.); Director, Civil Preparedness Warden (government ser.); Shelter Management Officer (government ser.). May assume responsibility for local, regional, or state civil preparedness or emergency activities and be designated Director, Civil Preparedness (government ser.). May plan and coordinate procedures for meeting civil preparedness emergencies in industrial establishments and be designated Civil Preparedness Coordinator (profess. & kin.). Workers involved in these and other civil preparedness activities may be identified by different titles according to classifications used by local or national authorities.
GOE: 11.05.03 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77

188.117-026 COMMISSIONER, CONSERVATION OF RESOURCES (government ser.)

    Directs conservation of natural resources within state and negotiates with interested parties to promote maximum utilization of resources consistent with public interest: Initiates conservation programs according to accepted principles and familiarity with characteristics of natural resources and economy of state. Establishes standards for resource depletion, such as annual oil production quotas or limitations on extraction of iron ore deposits. Negotiates with mining interests, petroleum production companies, and other parties to promote conservation principles, encourage technological advancement, and stimulate efficient exploitation of resources. Delivers speeches and participates in discussions with representatives of government, labor, and industry to resolve problems related to conservation and economic development. Participates in establishment and implementation of rehabilitation programs for workers affected by changing technology or loss of markets. Supervises and coordinates, through subordinates, activities of workers engaged in preparing reports, statistics, and other data on departmental activities. May be designated according to resource involved as Commissioner, Iron Range Resources And Rehabilitation (government ser.).
GOE: 11.05.03 STRENGTH: S GED: R5 M4 L4 SVP: 8 DLU: 77

188.117-030 COMMISSIONER, PUBLIC WORKS (government ser.) alternate titles: public-works commissioner

    Directs and coordinates activities of city departments of public works and utilities: Confers with officials responsible for street and building construction and maintenance, and for supplying water, power, sanitation, or other services to coordinate use of human resources and equipment and to consolidate purchasing requests. Reviews preliminary budgets and adjusts items for conformance to anticipated needs. Attends city council meetings to present budgets, activity reports, and plans for future activities. Confers with suppliers and sellers and places orders for equipment, materials, and supplies. May hire, promote, and discipline employees of departments supervised.
GOE: 11.05.03 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-034 DIRECTOR, AERONAUTICS COMMISSION (government ser.)

    Directs activities of state commission or department of aeronautics: Authorizes airport construction and expansion, and inspection of state aircraft and facilities, and regulation of aviation activities under state control. Formulates policies and work programs. Recommends and drafts rules, regulations, and statutes governing aeronautics in state. Coordinates activities of commission or department with private organizations and other government units to ensure effective aviation programs.
GOE: 11.05.03 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-038 DIRECTOR, AGRICULTURAL SERVICES (government ser.)

    Administers state agricultural program: Develops and coordinates programs for producing and marketing commodities, such as livestock, grain, dairy products, and produce. Interprets and enforces laws, rules, and regulations governing agricultural commodities. Directs programs, such as weights and measures, inspection of grain and livestock facilities, and processing, packaging, and distribution of agricultural products to ensure compliance with federal and state regulations. Conducts hearings to determine violations and penalties. Represents agency at meetings, conventions, and other forums to promote program objectives. Prepares and releases reports, studies, and other publications relating to marketing trends and program accomplishments. Develops and directs training program for staff personnel.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-042 DIRECTOR, ARTS-AND-HUMANITIES COUNCIL (government ser.)

    Administers program to promote visual and performing arts and humanities: Plans, organizes, and executes creative arts program under authority of governing board. Negotiates contracts and agreements with federal and state agencies and other cultural organizations for funding and implementation of programs. Establishes statewide councils and provides guidance in obtaining grants, initiating local projects, and disseminating cultural information. Exchanges ideas through seminars, conferences, and other forums and media to accomplish program objectives.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-046 DIRECTOR, COMPLIANCE (government ser.)

    Directs human relations program: Plans, organizes, and executes compliance programs in areas of employment, housing, and education under authority of federal, state, or local discriminatory legislation. Establishes and coordinates activities of local community relations committees. Conducts investigations to resolve complaints and report violations for adjudication. Plans informational programs to stimulate and maintain community interest and support. Cooperates with local, state, and federal governmental units and other organizations in identifying needs and providing assistance in enforcement of statutes.
GOE: 11.10.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77

188.117-050 DIRECTOR, CONSUMER AFFAIRS (government ser.)

    Administers consumer affairs program: Plans and implements policies and procedures governing program. Develops and conducts program to inform public of departmental objectives. Conducts investigations and cooperates with federal, state, and local agencies, business community, and private organizations to resolve violations of consumer protection laws. Advocates consumer interests before legislative body, regulatory agencies, and other judicial forums. Recommends changes in legislation affecting consumer protection. Directs hiring, training, and evaluation of staff personnel.
GOE: 11.10.02 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-054 DIRECTOR, CORRECTIONAL AGENCY (government ser.)

    Administers state correction program, such as parole, probation, work release, or custodial care: Organizes, develops, and executes departmental policies in accordance with state and federal regulations and under direction of governing board. Establishes cooperative agreements with other state agencies and criminal justice department to plan and promote rehabilitative programs and projects. Investigates complaints or incidents to resolve inmate grievances. Coordinates staff activities, such as fiscal, management, training, and other supportive services. Establishes system of records and reports. Testifies at legislative or other hearings to recommend changes in existing statutes.
GOE: 11.05.03 STRENGTH: L GED: R6 M5 L5 SVP: 8 DLU: 77

188.117-058 DIRECTOR, COUNCIL ON AGING (government ser.) alternate titles: regional coordinator for aging

    Directs local or statewide services to promote understanding and resolution of senior citizens' problems: Plans and directs surveys and research studies of such problems as health needs and employment difficulties of older persons. Evaluates findings to formulate policies and techniques for improving adjustment of older citizens. Promotes establishment of or directs local programs and services, such as clinics and hobby groups. Coordinates programs of government, charitable, and religious organizations to avoid duplication. Prepares and distributes public information materials dealing with group problems. Delivers speeches and participates in discussions with community leaders and other interested parties to promote objectives of program. Recommends changes in legislation and public policy to promote interests of aged.
GOE: 11.07.01 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 80

188.117-062 DIRECTOR, FIELD REPRESENTATIVES (government ser.)

    Administers educational and job training programs for veterans of armed services, as established by government regulations, and directs activities of field representatives: Develops and presents reports concerning activities, expenses, budget, new or revised government statutes and rulings, and other items affecting program. Evaluates curriculums, and reviews and approves or rejects applications of schools, establishments, or individuals offering educational or training facilities. Determines eligibility of veterans to receive education or training. Confers with government agencies on problems and other matters relating to program. Interprets regulatory or administrative decisions to execute legal requirements, establishes guides for making decisions in field, and assigns work load to subordinates.
GOE: 11.07.03 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-066 DIRECTOR, LABOR STANDARDS (government ser.)

    Directs labor standards program: Establishes operational procedures and guidelines for enforcing statutes and regulations governing minimum wage, working hours and conditions, employment of minors, and licensing of private employment agencies. Effects liaison with federal agencies to coordinate activities and avoid duplication of effort. Mediates disputes and violations of laws. Conducts research projects to establish standards and proposes legislative changes to implement findings. Develops and directs training program for staff in licensing, inspection, and investigative functions.
GOE: 11.10.02 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-070 DIRECTOR, LAW ENFORCEMENT (government ser.)

    Administers state law enforcement program: Plans and organizes program for units of local and State agencies concerned with law enforcement, criminal justice, corrections, juvenile delinquency, and rehabilitation. Develops and coordinates training program for staff and law enforcement personnel. Promotes community acceptance of crime and delinquency programs through news and other media. Coordinates reporting activities of local and state cooperating agencies.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 7 DLU: 77

188.117-074 DIRECTOR, LICENSING AND REGISTRATION (government ser.)

    Administers state program for licensing motorists and motor vehicles: Formulates procedures and guidelines for examining and licensing drivers and registering vehicles in accordance with statutes, rules, and regulations. Coordinates departmental activities, such as clerical, inspection, licensing, registration, and insurance and financial liability. Recommends legislative changes in vehicle and driver license laws. Directs compilation of statistics, such as accidents, fatalities and injuries, and driver characteristics. Directs investigations to resolve problems, such as financial responsibility, license revocations, and related matters. Confers with other state or federal agencies to coordinate safety and other traffic programs.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-078 DIRECTOR, EMPLOYMENT SERVICES (government ser.)

    Administers employment service program: Plans and executes policies and procedures to provide statewide employment services under authority of federal and state regulations. Coordinates local office operations with staff services, such as counseling, testing, job analysis, farm placement, recruitment and staff training, and human resource development to achieve program objectives. Negotiates agreements with other state agencies to provide assistance in cooperative projects. Reviews operating reports to determine effectiveness of program. Attends conferences with government officials, employers, labor leaders, and other parties to secure assistance in formulating policies for new or ongoing programs.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-082 DIRECTOR, MEDICAL FACILITIES SECTION (government ser.)

    Administers activities of state department of hospital licensing and construction: Directs inspection of public and private hospitals, nursing homes, diagnostic centers and similar facilities in operation or under construction. Recommends or disapproves licensing in accord with findings, state laws, and established policy. Prepares and coordinates state plan for construction of medical facilities, in accordance with demonstrated need, available funds, and availability of medical service personnel. Prepares and enforces standards for operation of medical facilities. Confers with medical service personnel, representative of local medical societies, and other interested parties to implement policies and programs in accordance with public interest. May administer activities of state-operated clinics and hospitals.
GOE: 11.10.03 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-086 DIRECTOR, MERIT SYSTEM (government ser.)

    Directs administration of statewide merit system qualifying examinations: Formulates policies and procedures on recruitment, testing, placement, classification, and salary administration. Confers with school officials and superintendents of public buildings to arrange for space to conduct examinations. Verifies applicability and authenticity of examination and inventories examination materials to prevent errors and unauthorized use. Effects liaison with public officials, employee groups, and general public to promote program objectives. May proctor examinations and participate in oral interviews with applicants.
GOE: 11.05.03 STRENGTH: L GED: R4 M4 L4 SVP: 5 DLU: 77

188.117-090 DIRECTOR, REVENUE (government ser.)

    Administers state revenue program for collection of taxes, such as income, inheritance, gasoline, and sales: Devises and implements policies and procedures for collecting taxes and auditing accounts in compliance with state statutory regulations. Schedules and holds hearings to resolve delinquency and other tax violations. Reviews reports and prepares revenue estimates for legislative budgetary action. Disseminates tax information to public, using radio, television, and other media.
GOE: 11.05.03 STRENGTH: L GED: R6 M5 L5 SVP: 8 DLU: 77

188.117-094 DIRECTOR, UNEMPLOYMENT INSURANCE (government ser.)

    Administers unemployment insurance program: Interprets policies, rules, and regulations under authority of governing commission and federal and state legislation. Plans and coordinates staff activities, such as maintenance of records of employer contributions, employee wages, benefit payment, administrative expenditures, and related matters. Directs investigations of employer liability, payroll records, and employee coverage. Prepares and releases operating reports. Attends conferences with government officials, employers, labor leaders, and other parties to promote support for program objectives. Recommends changes in legislation affecting program.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-098 DISTRICT CUSTOMS DIRECTOR (government ser.)

    Directs and coordinates administrative activities of customs collection district and negotiates with interested parties to enforce federal customs laws and collections: Prepares, reviews, and submits reports of district's activities to customs office and other government agencies. Represents Bureau of Customs in meetings with individuals, representatives of private industry, government agencies, and in court. Recommends and approves personnel appointments, promotions, transfers, and reassignments within district. Directs submission of customs receipts and preparation of accounts as required by law and procedures of Bureau.
GOE: 11.10.04 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-102 ECONOMIC DEVELOPMENT COORDINATOR (government ser.)

    Directs economic development planning activities for city, state, or region: Negotiates with industry representatives to encourage location in area. Directs activities, such as research, analysis, and evaluation of technical information to determine feasibility and economic impact of proposed expansions and developments. Confers with governmental officials to effect changes in local policies or ordinances discouraging effective development.
GOE: 11.05.03 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-106 FOREIGN-SERVICE OFFICER (government ser.)

    Represents interests of United States Government and Nationals by conducting relations with foreign nations and international organizations; protecting and advancing political, economic, and commercial interests overseas; and rendering personal services to Americans abroad and to foreign nationals traveling to the United States: Manages and administers diplomatic or consular post abroad. Conveys views of U.S. Government to host government. Reports political and other developments in host country to superior or Secretary of State. Analyzes basic economic data, trends, and developments in host country or region. Advances trade by alerting U.S. business personnel to potential foreign trade and investment opportunities. Provides medical, legal, familial, and traveling advice and assistance to U.S. citizens. Issues passports to Americans and visas to foreigners wishing to enter the United States. Offers notarial services and assistance on benefit programs to Americans and eligible foreigners. Determines eligibility of persons to be documented as U.S. citizens. Takes testimony abroad for use in U.S. Courts. May negotiate agreements between host and United States Government. May recommend how American policy can help improve foreign economic conditions. May coordinate American economic assistance programs. May serve in Washington, D.C. as counterpart to outstationed colleagues, relating foreign service administrative needs to Department of State or United States Information Agency. May disseminate information overseas about the United States and its policies by engaging in cultural and educational interaction through United States Information Agency. May be designated according to basic field of specialization as Administrative Officer (government ser.); Commercial Officer (government ser.); Consular Officer (government ser.); Cultural Affairs Officer (government ser.); Diplomatic Officer (government ser.); Economic Officer (government ser.). May be designated: Information Officer (government ser.); Political Officer (government ser.); Public Affairs Officer (government ser.).
GOE: 11.09.03 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-110 HOUSING-MANAGEMENT OFFICER (government ser.)

    Directs and coordinates activities concerned with providing advice and technical assistance to housing authorities and evaluating housing management programs: Develops policy and standards for guidance of local housing organizations in establishing and maintaining uniformity in operation of housing projects. Studies operation of housing projects, notes trends and needs, and evaluates efficiency of housing programs. Prepares regulations, procedures, and instructions for operation of housing projects based on analysis of operations. Approves or disapproves requests for waivers to policies, standards, and procedures. Consults with and advises housing personnel of public and private groups concerning needed improvements in housing operations. Advises and assists MANAGERS, HOUSING PROJECT (profess. & kin.) and staffs of local housing authorities concerning problems, such as eliminating excess costs, improving livability features and maintenance care of dwelling units, making more effective use of project facilities and community services, and promoting satisfactory relationships among tenants, housing project personnel, public officials, and private agencies. Leads public meetings and serves on committees to stimulate efforts of national, local, and private housing agencies and to emphasize housing needs of military personnel and low-income families.
GOE: 11.05.03 STRENGTH: L GED: R5 M3 L4 SVP: 8 DLU: 77

188.117-114 MANAGER, CITY (government ser.) alternate titles: manager, county; manager, town

    Directs and coordinates administration of city or county government in accordance with policies determined by city council or other authorized elected officials: Appoints department heads and staffs as provided by state laws or local ordinances. Supervises activities of departments performing functions such as collection and disbursement of taxes, law enforcement, maintenance of public health, construction of public works, and purchase of supplies and equipment. Prepares annual budget and submits estimates to authorized elected officials for approval. Plans for future development of urban and nonurban areas to provide for population growth and expansion of public services. May recommend zoning regulation controlling location and development of residential and commercial areas [URBAN PLANNER (profess. & kin.)]. May perform duties of one or more city or county officials as designated by local laws.
GOE: 11.05.03 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-118 POLICE COMMISSIONER I (government ser.)

    Administers municipal police department: Participates in decisions of Board to purchase supplies and equipment; to administer funds and care for property of department; to set number and salary of officers and employees of department; to modify classification standards of service; to hear and act on charges of incompetence, disobedience, and dishonesty filed against members of force; to appoint, assign to duty, or transfer members of force; to establish rules and regulations for department; and to perform other necessary functions. Receives and acts upon recommendations of officers in service and of committees appointed by board to whom implementation of board responsibilities may be delegated.
GOE: 04.01.01 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

188.117-122 PROPERTY-UTILIZATION OFFICER (government ser.) alternate titles: business-service officer; manager, surplus property

    Coordinates property procurement and maintenance activities, and negotiates with representatives to effect property transfers and sales, rental, and leasing contracts for government agency: Reviews property-related data, such as inventories, budgets, planning reports, vendor brochures, and excess property and property request reports, to obtain information on property status, needs, and availability. Writes, fills out, and reviews bids, contract specifications, purchase orders and estimates, and transfer forms to effect property transactions. Contacts vendors and potential users, and inspects and inventories acquired and transferred property through visits to government installations and vendor sites. Negotiates and confers with administrators, vendors, or users to effect agreement on property transfer details, such as price, model, packaging, transportation, land boundaries, or building layout. Authorizes expenditures within specified limits for purchases of supplies and equipment, equipment repair and maintenance, and alterations to premises. Fills government agency or other qualifying organization requests from surplus inventories, considering factors such as donation criteria, actual needs, and justification. Prepares plans, standards, and specifications for building and equipment maintenance, repair, and inspection. May be designated according to property involved as Real-Estate-Utilization Officer (government ser.); State-Surplus-Commodity-And-Property Representative (government ser.).
GOE: 11.12.02 STRENGTH: L GED: R5 M4 L4 SVP: 8 DLU: 77

188.117-126 WELFARE DIRECTOR (government ser.) alternate titles: director of social services

    Directs administration of public welfare program in county or city, in conformity with policies of welfare board and availability of funds: Consults with members of welfare board to plan activities and expenditures. Coordinates, directly or through subordinates, activities of staff engaged in investigating and counseling welfare claimants and in processing welfare claims. Participates in discussions with community leaders and other interested parties to improve conditions of welfare recipients and to coordinate public assistance programs with efforts of religious and charitable organizations. Coordinates distribution of government surplus commodities in conformity with federal standards. Prepares welfare budget and adjusts welfare services in accordance with available funds. In smaller communities may interview welfare recipients, assist them in resolving personal or financial problems, and perform related activities [CASEWORKER (social ser.)]. May be designated according to jurisdiction as County Director, Welfare (government ser.).
GOE: 11.07.01 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.117-130 COURT ADMINISTRATOR (government ser.)

    Administers nonjudicial functions of court: Coordinates activities such as jury selection, notification, and utilization, case scheduling and tracking, personnel assignment, and space and equipment allocation to accomplish orderly processing of court cases. Investigates problems that affect case flow and recommends or implements corrective measures. Compiles and analyzes data on court activity to monitor management performance and prepare activity reports. Conducts research to analyze current and alternative personnel, facilities, and data management systems and consults with judicial staff of court to evaluate findings and recommendations. May oversee accounting of revenues and expenditures and prepare and justify budget. May resolve questions and complaints raised by court personnel, attorneys, and members of other organizations and public.
GOE: 11.05.03 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 86

188.117-134 DIRECTOR, REGULATORY AGENCY (government ser.)

    Directs agency, division, or major function of agency or division charged with investigating regulated activities to assure compliance with federal, state, or municipal laws: Interprets and clarifies federal, state, or municipal laws. Represents agency at meetings, conventions, and other forums to promote and explain agency objectives. Consults with other governmental agencies, business community, and private organizations to resolve problems. Plans and directs surveys and research studies to ensure effective program operation and to establish or modify standards. Recommends changes in legislation and administrative procedures to reflect technological and ecological changes and public sentiment. Confers with legislative liaison individuals or committees to develop legislative bills involving inspection procedures and to obtain wording for proposed inspection codes. Prepares or directs preparation and release of reports, studies, and other publications relating to program trends and accomplishments. Reviews and evaluates work of MANAGER, REGULATED PROGRAM (government ser.) 168.167-090 through conversations, meetings, and reports. Prepares or directs preparation of budget requests. May be required to testify in court or before control or review board. May be designated according to function or agency administered as Administrator, Pesticide (government ser.); Administrator, Structural Pest Control (government ser.); Agricultural Commodity Grading Supervisor (government ser.); Director, Reactor Projects (government ser.); Director, Transportation Utilities Regulation (government ser.); Director, Weights And Measures (government ser.); Manager For Health, Safety, And Environment (government ser.); Petroleum Products Inspection Supervisor (government ser.).
GOE: 11.05.03 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 86

188.137-010 SUPERVISOR (government ser.)

    Supervises and coordinates activities of personnel engaged in carrying out departmental objectives in unit of governmental agency, utilizing knowledge of agency purposes, rules, regulations, procedures, and practices: Reviews unit's work load, schedules, personnel assignments, status of on-going work, projects, and available personnel for work assignment in order to plan unit activities. Assigns specific duties to personnel, such as enforcing of agency rules and regulations or government laws and codes; conducting investigations or research; writing technical, informative, or operational reports and papers; or working on special projects, considering individual's knowledge and experience. Reviews reports, papers, and other records prepared by personnel for clarity, completeness, accuracy, and conformance with agency policies. Routes approved reports and records to superior for action. Coordinates work activities of unit with other units, sections, or agencies to prevent delays in actions required or to improve services to public. Plans and conducts, or arranges for, indoctrination and training of personnel. Approves leave requests, evaluates personnel performance, and initiates disciplinary actions. Interviews job applicants on eligibility lists and prepares individual recommendations for consideration by superior. May be designated according to agency unit supervised or purpose of unit.
GOE: 11.05.03 STRENGTH: L GED: R5 M3 L4 SVP: 7 DLU: 80

188.167-010 APPRAISER (government ser.) alternate titles: deputy assessor

    Appraises real and personal property to determine fair value and assesses taxes in accordance with prescribed schedules: Inspects property and considers factors such as current market value, location of property, and building or replacement costs to make property appraisal. Computes amount of tax to be levied, using applicable tax tables, and writes reports of determinations for public record. May interpret laws, formulate policies, and direct activities of assessment office. May be designated according to type of property assessed as Appraiser, Aircraft (government ser.); Appraiser, Auditor (government ser.); Appraiser, Boats And Marine (government ser.); Appraiser, Buildings (government ser.); Appraiser, Land (government ser.); Appraiser, Oil And Water (government ser.); Appraiser, Personal Property (government ser.); Appraiser, Real Estate (government ser.); Appraiser, Timber (government ser.).
GOE: 11.06.03 STRENGTH: L GED: R5 M5 L5 SVP: 7 DLU: 77

188.167-014 ASSESSOR-COLLECTOR, IRRIGATION TAX (government ser.) alternate titles: appraiser, irrigation tax

    Directs activities of workers engaged in assessing and collecting property tax levies for operation and maintenance of irrigation system: Supervises and participates with workers in determining value of municipal and rural properties within irrigation district. Directs activities of clerical workers engaged in preparing tax bills, collecting taxes, and keeping tax rolls, maps, and records of taxes levied and paid. Authorizes addition of penalties on delinquent tax accounts. Draws up and issues certificate of sale in favor of water district to satisfy unpaid taxes. Interviews property owners to resolve complaints, and answer questions concerning taxes and appraisal values.
GOE: 11.05.03 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 77

188.167-018 CHIEF WARDEN (government ser.)

    Coordinates activities of FISH AND GAME WARDENS (government ser.) and other personnel within state or conservation district: Determines effectiveness of training administered by others, according to review of personnel records and supervisory evaluations. Coordinates special enforcement campaigns, such as rabies control activities and investigations into cause of excessive fish mortality. Assigns personnel to enforcement territories or to aid other divisions in seasonal conservation activities. Prepares public information materials, delivers speeches, and confers with representatives of sports groups to promote conservation activities. Answers correspondence concerning enforcement or other activities. Keeps records of hunting accidents, drownings, hunting law violations, and related data. Prepares budget for submission to state legislature.
GOE: 11.05.03 STRENGTH: L GED: R5 M4 L4 SVP: 6 DLU: 77

188.167-022 DIRECTOR OF VITAL STATISTICS (government ser.) alternate titles: chief of vital statistics

    Directs collection, recording, and tabulation of vital statistics and implementation of special statistical studies required by state government: Directs activities of workers engaged in compiling statistical data, such as births, deaths, marriages, incidence of various diseases, and supplementary material. Formulates procedures for converting raw data into statistical form, according to knowledge of accepted statistical analysis procedures. Conducts special studies on request from legislative officials, private organizations, and other interested groups, by defining dimensions of study, size of statistical sampling, data collection procedures, and methods of presenting findings. Develops and implements, through subordinates, procedures for registration and certification of births, marriages, and similar occurrences in communities throughout state.
GOE: 11.01.02 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.167-026 DIRECTOR, CLASSIFICATION AND TREATMENT (government ser.) alternate titles: assignment officer; correctional officer

    Directs prison rehabilitation programs and assignment of inmates under direction of DIRECTOR, INSTITUTION (any industry): Plans and coordinates programs for providing educational, recreational, and spiritual services; supplying medical, dental, and psychiatric treatment; and meeting other needs of inmates in conformity with established policies of correctional institution. Administers and scores intelligence, aptitude, and other standard tests to evaluate inmates' suitability for rehabilitation. Reviews case reports of prisoners to recommend parole, vocational training, transfer, psychiatric treatment, custody status, or other disposition according to findings. Directs workers engaged in maintenance of inmate records. Confers with other members of prison staff to coordinate all program activities in conformity with prison routine and security requirements. Prepares and delivers speeches to promote understanding of prison services and characteristics of offenders.
GOE: 11.07.01 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77

188.167-030 DIRECTOR, FINANCIAL RESPONSIBILITY DIVISION (government ser.)

    Directs administration of state financial responsibility law requiring deposit of surety bonds by uninsured motorists involved in highway accidents: Coordinates activities of personnel engaged in compiling and analyzing personal injury and property damage reports and related data to determine applicability of law and amount of surety deposit required for compliance. Formulates or interprets regulations and policies for implementation by staff and to supply information to attorneys and litigants in accident cases. Coordinates activities of workers engaged in preparing receipts for surety deposits, making disbursements and refunds, and forwarding deposits to appropriate state office. Notifies motor vehicle licensing officials of motorists' failure to meet requirements of law to facilitate license revocation or other official action. Recommends changes in law to remove inequities and maintain surety requirements consistent with trends in accident statistics and jury damage awards.
GOE: 11.05.03 STRENGTH: S GED: R4 M4 L4 SVP: 6 DLU: 77

188.167-034 DIRECTOR, SAFETY COUNCIL (government ser.)

    Directs activities of State Highway Safety Council to promote driver education and safety of roads and vehicles: Directs workers engaged in compilation of traffic safety statistics, such as fatalities and injuries, causes of accidents, and characteristics of drivers involved in accidents. Evaluates statistics according to accepted statistical analysis procedures and formulates plans for improving driver education and highway engineering. Prepares or directs workers engaged in preparation of pamphlets, advertisements, radio commercials, and other educational materials concerned with highway safety. Delivers speeches and participates in public forums and broadcasts to educate motorists in safety habits. Confers with officials of other departments, such as state police and highway engineering and with national safety leaders to coordinate program activities. Recommends changes in legislation and highway user regulations to improve safety conditions.
GOE: 11.05.03 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.167-038 DIRECTOR, SECURITIES AND REAL ESTATE (government ser.)

    Directs activities of state department governing securities and real estate transactions: Interprets laws regarding transactions and recommends action by law enforcement agencies or appropriate state board. Investigates applications for registration of securities sales. Investigates complaints of fraudulent or irregular transactions and recommends legal action if necessary. Prepares agenda and participates in meetings with Securities Commission and Board of Real Estate Examiners to discuss pending cases and present or future problems. Directs workers engaged in publishing manuals, bulletins, and reports for information of dealers, brokers, and public. Conducts educational classes and approves written examinations required of applicants for registration and licenses.
GOE: 11.10.01 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77

188.167-042 DIRECTOR, STATE-ASSESSED PROPERTIES (government ser.)

    Directs local or statewide program of real estate and property assessment equalization to facilitate adjustments in tax base and rates resulting from changes in property values: Devises procedures for compiling, computing, and analyzing valuation data according to knowledge of statistical principles and accepted valuation theories [VALUATION ENGINEER (profess. & kin.)]. Assigns APPRAISERS (government ser.) to interview industrial, commercial, and residential property owners and inspect properties in prescribed areas to obtain current valuation data. Directs personnel engaged in assembling and analyzing data into statistical groupings to facilitate comparisons with previous assessments. Prepares or directs preparation of reports and graphs to illustrate findings. Derives assessment equalization factors from computed data according to accepted valuation principles and knowledge of real estate market relationships. Allocates expected revenue among state tax districts according to computations and departmental regulations. Recommends changes in valuation procedures, tax rates, and tax policy to appropriate officials. Represents tax commission at meetings of boards of equalization, at tax appeal hearings, and in court.
GOE: 11.05.03 STRENGTH: S GED: R5 M5 L5 SVP: 7 DLU: 77

188.167-046 DISTRICT CUSTOMS DIRECTOR, DEPUTY (government ser.)

    Directs and coordinates activities of customs collection district personnel and cooperates with officials of other government agencies to enforce federal customs laws and collections, under supervision of DISTRICT CUSTOMS DIRECTOR (government ser.): Dictates correspondence and prepares or verifies district reports. Answers inquiries of confidential or technical nature. Confers with officials of other government agencies to effect mutual cooperation in enforcement activities. Reviews civil case reports on customs violations to determine disposition. Schedules training and work assignments. Serves as consultant to DISTRICT CUSTOMS DIRECTOR (government ser.).
GOE: 11.10.04 STRENGTH: S GED: R5 M5 L5 SVP: 7 DLU: 77

188.167-050 ELECTION ASSISTANT (government ser.) alternate titles: election supervisor

    Directs compliance with official election procedures throughout state and recommends procedural changes to improve efficiency and equity of voting: Participates in training election workers and advising local election officials prior to elections. Directs workers engaged in printing ballots and conducting of censuses, elections, and referendums. Studies election laws in other states and jurisdictions to recommend changes in procedures governing registration, filing, voting, reporting, and other requirements. Alters official legislative procedures as manual recommendations are accepted by legislature.
GOE: 11.05.03 STRENGTH: S GED: R5 M3 L4 SVP: 7 DLU: 77

188.167-054 FEDERAL AID COORDINATOR (government ser.)

    Coordinates project activities to ensure administrative efficiency and compliance with federal laws, regulations, and standards and directs disbursement of federal funds and administration of federal projects to implement fish and wildlife conservation programs in state: Analyzes conservation problems and needs in state to recommend or authorize establishment of conservation programs. Confers with conservation officials to provide coordination of project and liaison between federal and state authorities. Reviews accounting records and authorizes reimbursement of project funds to state. Prepares budget estimates for activities and projects.
GOE: 11.05.03 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77

188.167-058 MANAGER, OFFICE (government ser.)

    Manages local, district, or regional office of governmental agency or department to provide public or other individuals with designated services, or implement laws, codes, programs, or policies prescribed by legislative bodies: Reviews official directives and correspondence to ascertain such data as changes prescribed in agency programs, policies, and procedures, and new assignments or responsibilities delegated to office. Confers with subordinate supervisory personnel and reads staff reports and records to obtain data, such as status of on-going work or projects, cases and investigations pending, indications of probable conclusions, and projected completion dates. Plans office activities and work projects and assigns unit supervisory personnel responsibility for carrying out and completing specific projects and duties. Coordinates activities of various office units in order to provide designated functions or services with minimum delay and optimum efficiency and accuracy. Informs supervisory personnel of changes or interpretations of laws, codes, programs, policies, or procedures. Conducts staff meetings for dissemination of pertinent information. Trains and evaluates performance of supervisory personnel and reviews performance reports prepared on staff. Prepares reports on office activities required by agency. May be designated according to type of office and agency or department managed or by type of work performed by office staff.
GOE: 11.05.03 STRENGTH: S GED: R4 M4 L4 SVP: 8 DLU: 79

188.167-062 PARK SUPERINTENDENT (government ser.) alternate titles: supervisory park ranger

    Coordinates activities of PARK RANGERS (government ser.) and other workers engaged in development, protection, and utilization of national, state, or regional park: Tours areas to assess development possibilities and determine maintenance needs. Prepares estimates of costs to plan and provide or improve fish and wildlife protection, recreation, and visitor safety. Selects, trains, and supervises PARK RANGERS (government ser.). Directs workers engaged in rescue activities and fire suppression in park area. Investigates accidents, vandalism, theft, poaching, and other violations and presents evidence before court or designated legal authority. Answers letters of inquiry and addresses visitors and civic organizations to inform public of park regulations and available recreational facilities, and to point out historical, and scenic features of park. Prepares reports of area activities. May maintain records of attendance, permits issued, and monies received.
GOE: 04.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 7 DLU: 77

188.167-066 POSTMASTER (government ser.)

    Coordinates activities of workers engaged in postal and related work in assigned post office: Organizes and supervises directly, or through subordinates, such activities as processing incoming and outgoing mail; issuing and cashing money orders; selling stamps, bonds and certificates; and collecting box rents to ensure efficient service to patrons. Resolves customer complaints and informs public of postal laws and regulations. Confers with suppliers to obtain bids for proposed purchases, requisitions supplies, and disburses funds as specified by law. Prepares and submits detailed and summary reports of post office activities to designated superior. Selects, trains, and evaluates performance of employees and prepares work schedules. May perform or participate in post office activities depending on size of post office. May plan and implement labor relations program. May confer with employees to negotiate labor disputes.
GOE: 11.05.03 STRENGTH: S GED: R4 M4 L4 SVP: 7 DLU: 77

188.167-070 RELOCATION COMMISSIONER (government ser.) alternate titles: commissioner of relocation services

    Directs relocation program to assist individuals and businesses affected by condemnation proceedings necessary to public improvement programs, such as highway or flood-control projects: Confers with individuals and businesses to ascertain necessary action. Analyzes housing data to determine availability, values, trends, and existing rental and zoning patterns. Coordinates plans to effect relocation of homes, businesses, or other property affected by improvement. Prepares program budget. May arrange moving of houses, fences, and other improvements. May arrange drilling of wells and construction of foundations for affected residents.
GOE: 11.12.02 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 79

188.167-074 REVENUE OFFICER (government ser.)

    Investigates and collects delinquent federal taxes and secures delinquent tax returns from individuals or business firms according to prescribed laws and regulations: Investigates delinquent tax cases referred by agency investigators, as well as leads found in newspapers, trade journals, and public stockbroker records. Confers with individuals or business representatives by telephone, correspondence, or in person to determine amount of delinquent taxes and enforce collection. Examines and analyzes tax assets and liabilities to determine solution for resolving tax problem. Selects appropriate remedy for delinquent taxes when necessary, such as part-payment agreements, offers of compromise, or seizure and sale of property. Directs service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments. Recommends criminal prosecutions and civil penalties when necessary. Writes reports of determinations and actions taken for departmental files. (Workers who examine and audit tax records to determine tax liabilities are defined under title REVENUE AGENT (government ser.).
GOE: 11.10.01 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 77

188.167-078 ROADS SUPERVISOR (government ser.)

    Directs construction and maintenance of roads or streets within jurisdiction: Assures that work is in conformity with federal and state standards, accepted principles of design and engineering, and available funds. Addresses meetings of realtors, citizens, members of financial community, and other interested parties to explain plans and activities of department.
GOE: 05.02.02 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

188.167-082 SECRETARY OF STATE (government ser.)

    Directs and coordinates activities of Secretary of State office to assist Executive and Legislative Branches of State Government under authority of state statutory and constitutional provisions: Directs activities of workers engaged in preserving records of official acts performed by Governor and Legislative bodies. Directs distribution of laws, resolutions, and other official state documents. Examines corporate articles or corporate statements of qualification to approve or disallow petitions for incorporation, amendments to corporate articles, dissolutions, and agreements of merger or consolidation. Administers Uniform Commercial Code to protect secured interest of retail merchants and lending institutions. Approves licensing of notaries public. Receives for processing, recording, and filing documents, such as deeds to state lands, claims to fraternal names and insignia, manuscripts, oaths of office, organization and boundaries of public districts, administrative rules and regulations adopted by state agencies, and statements of trust receipt financing. Directs activities involved in preserving historical documents and public records in state archives. May interpret and enforce election laws. May tabulate and certify accuracy of election returns.
GOE: 11.05.03 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

188.167-086 SECTIONAL CENTER MANAGER, POSTAL SERVICE (government ser.)

    Directs and coordinates operational, management, and supportive services of associate post offices within district area known as sectional center: Plans and implements facility programs in accordance with regional and national policy and to meet established objectives for providing efficient and effective postal services. Approves operating budgets of associate post offices. Directs such supportive services as personnel administration, finance, safety, and plant and vehicle maintenance. Participates in selecting, training, and removing POSTMASTERS (government ser.) and top level management of associate postal units. Provides postal information to news media, business representatives, and local governmental agencies. May direct and coordinate operations of various sectional centers within a district and be designated District Manager, Postal Service (government ser.).
GOE: 11.05.03 STRENGTH: S GED: R5 M3 L4 SVP: 8 DLU: 77

188.167-090 SPECIAL AGENT, CUSTOMS (government ser.) alternate titles: criminal investigator, customs

    Investigates persons, common carriers, and merchandise, arriving in or departing from the United States, to protect government and business interests and prevent irregular or prohibited importing and exporting: Develops sources of information to complete investigations of customs violations. Examines private and public records, interrogates and investigates persons, and uses technical and scientific devices to establish facts, verify data, and secure legal evidence. Determines investigative and arrest or seizure techniques to be used and directs activities of assisting agents. Analyzes and assembles facts and evidence. Seizes contraband, vehicles, and air or sea craft suspected of carrying smuggled merchandise. Arrests violators of customs and related laws. Institutes civil and criminal prosecutions. Investigates applications for duty refunds. Petitions for remission or mitigation of penalties. Testifies in administrative and judicial proceedings. Coordinates activities with other federal or state agencies to enforce customs and related laws. May be required to carry weapon.
GOE: 04.01.02 STRENGTH: L GED: R5 M3 L5 SVP: 8 DLU: 77

188.167-094 SUPERINTENDENT, INDUSTRIES, CORRECTIONAL FACILITY (government ser.)

    Directs and coordinates vocational work programs in governmental correctional institution: Confers with administrative and supervisory staff of prison to schedule work programs consistent with security regulations, maintenance needs, and established vocational policy. Interviews and assigns inmates to vocational rehabilitation programs or work details in conformity with their education, previous skills, and available facilities of institution. Plans production assignments to meet output requirements and vocational instruction schedule. Establishes production standards and plans layout according to capacity of equipment, qualifications of staff, and procurement specifications of customers for prison-made products. Inspects equipment and facilities to recommend maintenance and replacement of obsolete machinery. Inventories and requisitions supplies to maintain efficient production. May prepare design drawings for production, according to customer specifications. May negotiate with purchasers to conclude contracts for manufactured products. May evaluate adequacy of vocational instruction and recommend changes in established curriculum, policies, and standards.
GOE: 11.07.01 STRENGTH: S GED: R4 M4 L4 SVP: 8 DLU: 77

188.167-098 SUPERINTENDENT, SANITATION (government ser.) alternate titles: director, sanitation bureau

    Plans and directs establishment of collection routes and assignment of personnel and equipment: Coordinates activities of workers concerned with sewage treatment, recycling or incineration plants, and landfill activities of disposal sites. Conducts field inspections to evaluate efficiency of sanitation program and to determine that residents are adhering to regulations. Notifies individuals of violations and initiates actions to obtain compliance with regulations. Supervises workers engaged in investigation of complaints and collection of delinquent accounts, where user assessments are imposed. Supervises persons engaged in preparation of cost and operational reports and compiles budget estimates for review and approval of authorities. Confers with engineering and other technical personnel to advise and assist in development, design, and installation of sanitation facilities. Prepares material such as handbills or press releases to keep public informed of changes in regulations. May direct one phase of sanitation services, as recycling, incineration, or sewage treatment, and be designated Superintendent, Refuse Disposal (government ser.); Superintendent, Sewage-Treatment (government ser.).
GOE: 05.02.01 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77

188.167-102 TRAFFIC-SAFETY ADMINISTRATOR (government ser.)

    Directs traffic-safety program of municipality in accord with accident and traffic data compiled by subordinates. Plans and directs safety campaigns and coordinates activities of auxiliaries such as volunteer school-crossing personnel and motorist groups pledged to safety. Administers tests to determine driving proficiency and attitude of municipal employees. Keeps files of accident reports and maps accident locations to facilitate corrective measures.
GOE: 11.07.02 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

188.167-106 UNCLAIMED PROPERTY OFFICER (government ser.)

    Directs activities of state unclaimed property disposal office: Directs, through subordinates, search for owners of unclaimed property, such as abandoned automobiles, cash, or property of deceased individuals leaving no known heirs. Receives and directs processing of recovery claims, according to results of investigation or other evidence of ownership. Authorizes deposit of unclaimed property in trust fund or arranges for public auctions, depending upon nature of property.
GOE: 11.12.01 STRENGTH: L GED: R4 M4 L4 SVP: 7 DLU: 77

188.167-110 PLANNER, PROGRAM SERVICES (government ser.)

    Conducts studies, prepares reports, and advises public and private sector administrators on feasibility, cost-effectiveness, and regulatory conformance of proposals for special projects or ongoing programs in such fields as transportation, conservation, or health care: Consults with administrators or planning councils to discuss overall intent of programs or projects, and determines broad guidelines for studies, utilizing knowledge of subject area, research techniques, and regulatory limitations. Reviews and evaluates materials provided with proposals, such as environmental impact statements, construction specifications, or budget or staffing estimates, to determine additional data requirements. Conducts field investigations, economic or public opinion surveys, demographic studies, or other research to gather required information. Organizes data from all sources, using statistical methods to ensure validity of materials. Evaluates information to determine feasibility of proposals or to identify factors requiring amendment. Develops alternate plans for program or project, incorporating recommendations, for review of officials. Maintains collection of socioeconomic, environmental, and regulatory data related to agency functions, for use by planning and administrative personnel in government and private sectors. Reviews plans and proposals submitted by other governmental planning commissions or private organizations to assist in formulation of overall plans for region.
GOE: 11.03.02 STRENGTH: L GED: R5 M5 L5 SVP: 7 DLU: 86

188.217-010 COMMISSIONER OF CONCILIATION (government ser.)

    Conducts conference of employer and employee representatives to analyze and resolve labor disputes, as directed by federal government: Contacts parties in labor controversy and arranges meeting. Compiles all information on disagreement and determines points at issue, according to knowledge of labor, business, and government responsibilities under law and precedent. Attempts reconciliation of opposing claims and demands by ascertaining and exposing facts, by suggesting concessions, or by proposing adoption of new procedures. Prepares reports of cases, findings, and recommendations for resolving issues.
GOE: 11.04.03 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

189 MISCELLANEOUS MANAGERS AND OFFICIALS, N.E.C.

    This group includes miscellaneous managers and officials, not elsewhere classified.

189.117-010 ASSOCIATION EXECUTIVE (profess. & kin.)

    Directs and coordinates activities of professional or trade association in accordance with established policies to further achievement of goals, objectives, and standards of profession or association: Directs research surveys, compilation, and analysis of factors, such as average income, benefits, standards, and common problems of profession, for presentation to association committees for action. Confers with officers to ensure that membership roster is current and complete and that members receive equal treatment regarding services and information provided by Board. Directs or participates in preparation of educational and informative materials for presentation to membership or public in newsletters, magazines, news releases, or on radio or television. Provides information and technical assistance to members, clients of members, or public, relating to business operations. Represents association in negotiations with representatives of government, business, labor, and other organizations, and holds news conferences, delivers speeches, and appears before legislative bodies to present association's viewpoints and encourage acceptance of goals and objectives. Oversees finances of Board of Directors, including preparation of long range forecast and monthly and annual budget reports. Plans, develops, and implements new programs and ideas, and confers with committee leaders to evaluate services and recommend methods to promote and increase membership involvement. Directs and coordinates association functions, such as conventions, exhibits, or local or regional workshops, to present membership with committee proposals on goals or objectives, familiarize membership or public with new technology or products, and increase public acceptance of membership objectives. Prepares and updates procedural manual. May conduct investigations on members' professional ethics, competence, or conduct, or financial responsibility of members to enforce quasi-legal standards of membership. May visit members' businesses to maintain goodwill, to encourage greater participation in organization activities, and to offer assistance to businesses experiencing reverses. May be designated according to area of responsibility or activity directed as Director Of Publications (profess. & kin.); Executive Secretary (profess. & kin.); Membership Secretary (profess. & kin.); Representative, Government Relations (profess. & kin.); Research Director (profess. & kin.).
GOE: 11.05.01 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 88

189.117-014 DIRECTOR, RESEARCH AND DEVELOPMENT (any industry) alternate titles: manager, product development; manager, research and development; manufacturing engineer, chief

    Directs and coordinates research and development activities for organizational products, services, or ideologies: Plans and formulates aspects of research and development proposals, such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements. Reviews and analyzes proposals submitted to determine if benefits derived and possible applications justify expenditures. Approves and submits proposals considered feasible to management for consideration and allocation of funds or allocates funds from department budget. Develops and implements methods and procedures for monitoring projects, such as preparation of records of expenditures and research findings, progress reports, and staff conferences, in order to inform management of current status of each project. May recruit, hire, and train department staff, evaluate staff performance, and develop goals and objectives for staff. May negotiate contracts with consulting firms to perform research studies. May specialize in one type of research and be designated Director, Marketing Research and Analysis (profess. & kin); Director, Product Research and Development (profess. & kin.).
GOE: 05.01.01 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 88

189.117-018 MANAGER, CUSTOMER TECHNICAL SERVICES (profess. & kin.)

    Directs and coordinates activities of department in manufacturing establishment concerned with providing customers technical services in conjunction with marketing activities: Coordinates technical liaison services between management, production department, sales department, and customers with newly developed techniques or practices in processing company products, and to inform customers of new types, specifications, and end-uses of products. Confers with production department managers to assist in specific classification of products from quality assurance position, report on new product or process technology of competitors, and to discuss new specifications required by customers. Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products. Records, analyzes, and informs concerned personnel of production quality assurance, and sales departments of status and disposition of customer complaints and claims. Negotiates settlement of claims, for which company is responsible, within limits prescribed by management. May survey potential markets for increasing sales.
GOE: 05.02.03 STRENGTH: S GED: R5 M4 L4 SVP: 8 DLU: 77

189.117-022 MANAGER, INDUSTRIAL ORGANIZATION (any industry) alternate titles: general manager, industrial organization; manager, general; plant superintendent, industrial organization

    Directs and coordinates activities of industrial organization to obtain optimum efficiency and economy of operations and maximize profits: Plans and develops organization policies and goals, and implements goals through subordinate administrative personnel. Coordinates activities of divisions or departments, such as operating, manufacturing, engineering, planning, sales, maintenance, or research and development, to effect operational efficiency and economy. Directs and coordinates promotion of products manufactured or services performed to develop new markets, increase share of market, and obtain competitive position in industry. Analyzes division or department budget requests to identify areas in which reductions can be made, and allocates operating budget. Confers with administrative personnel, and reviews activity, operating, and sales reports to determine changes in programs or operations required. Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented. Promotes organization in industry, manufacturing or trade associations. Workers are usually identified according to industry in which employed, such as petroleum production or refining, iron and steel, electrical equipment; type of organization, such as air, rail, motor or water transportation; or type of product, such as paper, chemical, or plastics products.
GOE: 11.05.01 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 86

189.117-026 PRESIDENT (any industry)

    Plans, develops, and establishes policies and objectives of business organization in accordance with board directives and corporation charter: Confers with company officials to plan business objectives, to develop organizational policies to coordinate functions and operations between divisions and departments, and to establish responsibilities and procedures for attaining objectives. Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions. Directs and coordinates formulation of financial programs to provide funding for new or continuing operations to maximize returns on investments, and to increase productivity. Plans and develops industrial, labor, and public relations policies designed to improve company's image and relations with customers, employees, stockholders, and public. Evaluates performance of executives for compliance with established policies and objectives of firm and contributions in attaining objectives. May preside over board of directors. May serve as chairman of committees, such as management, executive, engineering, and sales.
GOE: 11.05.01 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 89

189.117-030 PROJECT DIRECTOR (profess. & kin.) alternate titles: project manager

    Plans, directs, and coordinates activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters: Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel. Confers with project staff to outline workplan and to assign duties, responsibilities, and scope of authority. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews status reports prepared by project personnel and modifies schedules or plans as required. Prepares project reports for management, client, or others. Confers with project personnel to provide technical advice and to resolve problems. May coordinate project activities with activities of government regulatory or other governmental agencies. See PROJECT ENGINEER (profess. & kin.) 019.167-014 for engineering projects.
GOE: 11.05.02 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 81

189.117-034 VICE PRESIDENT (any industry)

    Directs and coordinates activities of one or more departments, such as engineering, operations, or sales, or major division of business organization, and aids chief administrative officer in formulating and administering organization policies: Participates in formulating and administering company policies and developing long range goals and objectives. Directs and coordinates activities of department or division for which responsibility is delegated to further attainment of goals and objectives. Reviews analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives. Confers with chief administrative officer and other administrative personnel to review achievements and discuss required changes in goals or objectives resulting from current status and conditions. May perform duties of PRESIDENT (any industry) 189.117-026 during absence. May serve as member of management committees on special studies.
GOE: 11.05.02 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 88

189.117-038 USER REPRESENTATIVE, INTERNATIONAL ACCOUNTING (profess. & kin.)

    Directs activities of information systems group engaged in designing, developing, implementing, and maintaining worldwide integrated finance and accounting system utilized by multinational organization: Studies and analyzes general plan proposal, confers with corporate officials to obtain details of general plan, and obtains systems requirements from corporate and international accounting and management personnel to compile raw data for plan development. Develops methods and procedures for project accomplishment, applying knowledge of foreign monetary and tax systems and international accounting conventions. Prepares specifications documenting systems and project requirements, including time frame, staffing, activity schedule, and methods and procedures. Interprets international finance and accounting policies and procedures to provide coding assistance to others engaged in systems design and coding. Oversees entering of source data and programs into computer, analyzes output to identify existence and nature of problems, and orders indicated corrections to design or program. Writes procedures manuals for users, reflecting and adapting individual accounting conventions and monetary and tax systems into overall integrated system. Prepares training plan and trains user staff prior to implementation of system. Edits and audits financial and accounting reports to identify problems in installed system and initiates corrective measures.
GOE: 11.05.02 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 86

189.117-042 DIRECTOR, QUALITY ASSURANCE (profess. & kin.) alternate titles: director, product assurance

    Participates, as member of management team, in formulating and establishing organizational policies and operating procedures for company and develops, implements, and coordinates, through support staff and lower echelon managers, product assurance program to prevent or eliminate defects in new or existing products: Analyzes, evaluates, and presents information concerning factors, such as business situations, production capabilities, manufacturing problems, economic trends, and design and development of new products for consideration by other members of management team. Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities. Cooperates with other top management personnel in formulating and establishing company policies, operating procedures, and goals. Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements, and operational procedures within program, according to and consistent with company goals and policies. Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program. Conducts management meetings with product assurance program department heads to establish, delineate, and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives. Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures. Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards. Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems. Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
GOE: 11.05.02 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 86

189.117-046 MANAGER, BAKERY (bakery products)

    Directs and coordinates activities involved with production, sale, and distribution of bakery products: Determines variety and quantity of bakery products to be produced, according to orders and sales projections. Develops budget for bakery operation, utilizing experience and knowledge of current market conditions. Directs sales activities, following standard business practices. Plans product distribution to customers, and negotiates with suppliers to arrange purchase and delivery of bakery supplies. Implements, through subordinate managerial personnel, policies to utilize human resources, machines, and materials productively. Hires and discharges employees. May train subordinates in all phases of bakery activities. May manage bakery that produces only specialty products, such as bagels or pastries. May manage bakery that sells products to general public. May prepare bakery products.
GOE: 11.05.01 STRENGTH: S GED: R5 M4 L4 SVP: 8 DLU: 86

189.157-010 BUSINESS-OPPORTUNITY-AND-PROPERTY-INVESTMENT BROKER (business ser.; real estate) alternate titles: business investor; property investor

    Buys and sells business enterprises or investment property on speculative or commission basis: Reviews trade journals, business opportunity advertisements, or other publications to ascertain business enterprises or investment property up for sale. Investigates financial rating of business, customer appeal for type of merchandise, and desirability of location for type of business, or condition and location of investment property. Estimates cost of improving business or property and potential market value to determine resale value. Purchases business or property on speculative basis or on commission basis for client. Repairs, remodels, or redecorates building; purchases competitive merchandise; and installs sound management practices to improve value of property or business acquisition. Contacts prospective clients through newspaper advertisements or mailing lists. Describes to client selling points of property or business, emphasizing such factors as improvements made and profit potential. Sells business or property to buyer and makes arrangements for escrow and title change. Must be licensed by state.
GOE: 08.01.03 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 77

189.167-010 CONSULTANT (profess. & kin.)

    Consults with client to define need or problem, conducts studies and surveys to obtain data, and analyzes data to advise on or recommend solution, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization: Consults with client to ascertain and define need or problem area, and determine scope of investigation required to obtain solution. Conducts study or survey on need or problem to obtain data required for solution. Analyzes data to determine solution, such as installation of alternate methods and procedures, changes in processing methods and practices, modification of machines or equipment, or redesign of products or services. Advises client on alternate methods of solving need or problem, or recommends specific solution. May negotiate contract for consulting service. May specialize in providing consulting service to government in field of specialization. May be designated according to field of specialization such as engineering or science discipline, economics, education, labor, or in specialized field of work as health services, social services, or investment services.
GOE: 11.01.02 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

189.167-014 DIRECTOR, SERVICE (retail trade) alternate titles: manager, operating and occupancy; superintendent, nonselling; superintendent, operating

    Directs operating and nonselling services, such as building maintenance, warehousing, and payroll, in department store: Controls expenditures for items, such as remodeling and repairing of building, upkeep of elevators and air-conditioning system, and repairing electrical system. Arranges for storage and display space for new merchandise. Acts as liaison for trucking company that delivers merchandise to customers. May hire and train new employees.
GOE: 11.05.02 STRENGTH: S GED: R5 M4 L4 SVP: 7 DLU: 77

189.167-018 MANAGEMENT TRAINEE (any industry)

    Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required for promotion to management positions: Receives training and performs duties in several departments, such as credit, customer relations, accounting, or sales, to become familiar with line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business. Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. Workers are usually trained in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities. May be required to attend company-sponsored training classes.
GOE: 11.05.02 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 87

189.167-022 MANAGER, DEPARTMENT (any industry) alternate titles: department head; superintendent

    Directs and coordinates, through subordinate supervisors, department activities in commercial, industrial, or service establishment: Reviews and analyzes reports, records, and directives, and confers with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered. Assigns, or delegates responsibility for, specified work or functional activities and disseminates policy to supervisors. Gives work directions, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work. Coordinates activities of department with related activities of other departments to ensure efficiency and economy. Monitors and analyzes costs and prepares budget, using computer. Prepares reports and records on department activities for management, using computer. Evaluates current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices. May initiate or authorize employee hire, promotion, discharge, or transfer. Workers are designated according to functions, activities, or type of department managed.
GOE: 11.05.02 STRENGTH: S GED: R5 M4 L4 SVP: 7 DLU: 89

189.167-026 MEMBERSHIP DIRECTOR (profess. & kin.)

    Organizes chapters of fraternal society, lodge, or similar organization and surveys conditions in branches already established: Contacts interested parties to present aims and ideals of organization. Coordinates group efforts in petitioning parent organization for charter and recognition. Advises societies or lodges having financial, organizational, and membership problems.
GOE: 11.09.02 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 77

189.167-030 PROGRAM MANAGER (profess. & kin.)

    Manages program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives: Plans and develops methods and procedures for implementing program, directs and coordinates program activities, and exercises control over personnel responsible for specific functions or phases of program. Selects personnel according to knowledge and experience in area with which program is concerned, such as social or public welfare, education, economics, or public relations. Confers with staff to explain program and individual responsibilities for functions and phases of program. Directs and coordinates personally, or through subordinate managerial personnel, activities concerned with implementation and carrying out objectives of program. Reviews reports and records of activities to ensure progress is being accomplished toward specified program objective and modifies or changes methodology as required to redirect activities and attain objectives. Prepares program reports for superiors. Controls expenditures in accordance with budget allocations. May specialize in managing governmental programs set up by legislative body or directive and be designated Manager, Governmental Program (government ser.).
GOE: 11.05.02 STRENGTH: S GED: R5 M5 L5 SVP: 8 DLU: 77

189.167-034 SECURITY OFFICER (any industry)

    Plans and establishes security procedures for company engaged in manufacturing products or processing data or material for federal government: Studies federal security regulations and restrictions relative to company operations. Directs activities of personnel in developing company security measures which comply with federal regulations. Consults with local, district, or other federal representatives for interpretation or application of particular regulations applying to company operations. Prepares security manual outlining and establishing measures and procedures for handling, storing, safekeeping, and destroying classified records and documents, and for granting company personnel or visitors access to classified material or entry into restricted areas. Directs and coordinates activities of personnel in revising or updating security measures due to new or revised regulations. May request deviations from restrictive regulations that interfere with normal operations. May interview and hire applicants to fill security guard vacancies.
GOE: 11.05.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 82

189.167-038 SUPERINTENDENT, AMMUNITION STORAGE (ordnance)

    Directs and coordinates, through subordinate supervisory personnel, activities concerned with handling and storing ammunition, rockets, mines, and other explosive components at ammunition supply depot or arsenal: Reviews invoices and requisitions to plan work activities. Prepares schedules for storing incoming and issuing ammunition specifying magazine or bunker number for storing each type of ammunition, quantity to store in bunker or magazine, and numerical order of bunkers or magazines from which to issue requisitioned ammunition. Enforces, through subordinate personnel, worker compliance with established safety regulations, and method and procedures for handling and storing each type of ammunition. Inspects bunkers and magazines to ensure that automatic safeguards and control instrumentation are operative and security measures are in force. Prepares reports and correspondence and directs clerical personnel in typing reports and record keeping activities.
GOE: 05.02.07 STRENGTH: L GED: R4 M4 L4 SVP: 8 DLU: 77

189.167-042 SUPERINTENDENT, LABOR UTILIZATION (any industry)

    Directs and coordinates activities concerned with utilization and work of labor pool in industrial establishment: Inspects plant buildings, structures, and grounds and reviews human resource requests from other departments for workers to perform such work as cleaning tanks, digging ditches, or assisting craft workers, in order to plan labor pool utilization and establish priorities, projects, and schedules. Confers with subordinate supervisory personnel on status of on-going projects and number of workers required in order to determine allocation and assignment of human resources in labor pool. Assigns supervisory personnel and workers to perform work requested, complete on-going projects, or to assist craft workers, considering such factors as priority of project or work, type of work, and available human resources in labor pool. Inspects projects to ensure work performed meets standards and that workers are observing established safety rules and regulations for type of work being performed. Reassigns workers to meet unforeseen emergencies or work requests. Prepares activity reports on utilization of labor pool human resources, status of projects, and workers assigned work with other departments.
GOE: 11.05.02 STRENGTH: L GED: R4 M3 L4 SVP: 8 DLU: 77

189.167-046 SUPERINTENDENT, MAINTENANCE (any industry)

    Directs and coordinates, through subordinate supervisory personnel, activities of workers engaged in repair, maintenance, and installation of machines, tools, and equipment, and in maintenance of buildings, grounds, and utility systems of mill, industrial plant, or other establishment: Reviews job orders to determine work priorities. Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations. Coordinates activities of workers fabricating or modifying machines, tools, or equipment to manufacture new products or improve existing products. Directs maintenance activities on utility systems to provide continuous supply of heat, steam, electric power, gas, or air required for operations. Develops preventive maintenance program in conjunction with engineering and maintenance staff. Reviews production, quality control, and maintenance reports and statistics to plan and modify maintenance activities. Inspects operating machines and equipment for conformance with operational standards. Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials. Reviews new product plans and discusses equipment needs and modifications with design engineers. Requisitions tools, equipment, and supplies required for operations. Directs training and indoctrination of workers to improve work performance and acquaint workers with company policies and procedures. Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment. May confer with workers' representatives to resolve grievances. May perform supervisory functions in establishments where subordinate supervisory personnel are not utilized. May prepare department budget and monitor expenditure of funds in budget.
GOE: 05.05.02 STRENGTH: L GED: R5 M5 L5 SVP: 8 DLU: 86

189.167-050 SUPERINTENDENT, PLANT PROTECTION (any industry) alternate titles: protection chief, industrial plant; security manager

    Directs personnel involved in establishing, promoting, and maintaining firm's security and property-protection programs: Establishes and supervises through subordinates, operational procedures for activities, such as fire prevention and firefighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts. Confers with representatives of management to formulate policies, determine need for programs, and coordinate programs with plant activities. Confers with representatives of local government to ensure cooperation and coordination of plant activities with law enforcement and firefighting agencies. May direct activities of workers involved in industrial safety programs. May direct activities of workers engaged in performing building maintenance and janitorial services.
GOE: 11.05.02 STRENGTH: S GED: R5 M4 L4 SVP: 8 DLU: 77

189.167-054 SECURITY CONSULTANT (business ser.; personal ser.)

    Plans, directs, and oversees implementation of comprehensive security systems for protection of individuals and homes, and business, commercial, and industrial organizations, and investigates various crimes against client: Inspects premises to determine security needs. Studies physical conditions, observes activities, and confers with client's staff to obtain data regarding internal operations. Analyzes compiled data and plans and directs installation of electronic security systems, such as closed circuit surveillance, entry controls, burglar alarms, ultrasonic motion detectors, electric eyes, and outdoor perimeter and microwave alarms. Directs installation and checks operation of electronic security equipment. Plans and directs personal security and safety of individual, family, or group for contracted period. Provides bulletproof limousine and bodyguards to ensure client protection during trips and outings. Suggests wearing bulletproof vest when appropriate. Plans and reviews client travel itinerary, mode of transportation, and accommodations. Travels with client and directs security operations. Investigates crimes committed against client, such as fraud, robbery, arson, and patent infringement. Reviews personnel records of client staff and conducts background investigation of selected members to obtain personal histories, character references, and financial status. Conducts or directs surveillance of suspects and premises to apprehend culprits. Notifies client of security weaknesses and implements procedures for handling, storing, safekeeping, and destroying classified materials. Reports criminal information to authorities and testifies in court.
GOE: 04.02.02 STRENGTH: L GED: R5 M3 L5 SVP: 7 DLU: 86

189.267-010 FIELD REPRESENTATIVE (profess. & kin.)

    Reviews and evaluates program operations of national or state affiliated or nonaffiliated social service agency or organization, or community group to provide assistance and services in achieving goals: Interprets standards and program goals of national or state agency to assist local boards, committees, groups, or agencies in establishing program goals and standards. Confers with community councils to advise members on matters relating to program. Evaluates capabilities of local or community agencies or groups to achieve goals, considering such factors as administration and program finances, facilities and personnel staffing, and changing community needs. Prepares reports to inform national or state agency on conditions in local agencies or organizations and developing trends in local communities. May organize or conduct training or staff development programs. May organize regional meetings. May plan or conduct studies or surveys of local agency operation. May assist communities in establishing new local affiliates or programs. May confer with field representatives of other national agencies.
GOE: 11.07.01 STRENGTH: S GED: R5 M4 L5 SVP: 8 DLU: 77

19 MISCELLANEOUS PROFESSIONAL, TECHNICAL, AND MANAGERIAL OCCUPATIONS

    This division includes miscellaneous occupations concerned with professional, technical, and managerial work.

191 AGENTS AND APPRAISERS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with representing clients in business operations; and determining value, quantity, or quality of a product, property, or object. Included are those classified in one group as both agents and appraisers.

191.117-010 ARTIST'S MANAGER (amuse. & rec.) alternate titles: artist's representative; artist consultant; personal agent; personal manager; talent agent

    Manages affairs of entertainers by participating in negotiations with agents and others concerning contracts and business matters affecting clients' interests, and advises clients on career development and advancement: Represents client in negotiations with officials of unions, motion picture or television studios, theatrical productions, or entertainment house, for favorable contracts and financial fees to be received for engagements. Advises client concerning contracts, wardrobe, and effective presentation of act, according to knowledge of show business. Procures services of professional personnel in particular phase of show business to create or design format of original act, or prepare special material for new act to advance client's career. Manages business details of tours and engagements, such as obtaining reservations for transportation and hotel accommodations, and making disbursements for road expenses. Represents client in public contacts, such as handling fan mail, telephone inquiries, and requests for personal appearances. May audition new talent for representation purposes. May procure bookings for clients.
GOE: 11.12.03 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77

191.117-014 BOOKING MANAGER (amuse. & rec.) alternate titles: booker; booking agent

    Books performers, theatrical or ballet productions, variety or nightclub acts, concert or lecture series, trade shows, or other popular or classical attractions for entertainment in various establishments, such as theaters, showplaces, clubs, or halls: Schedules attractions for season, considering such factors as entertainment policy, budget, and tastes of patrons of particular establishment represented. Negotiates with booking representatives or producers of attractions to arrange terms of contract, play dates, and fees to be paid for engagements. Auditions new talent. Arranges for billing in accordance with contract agreement. Books motion pictures for exhibit into theater chains or independent houses. Selects and rents pictures to be exhibited on basis of potential box-office sales, cast of players, advertising allotment allowed by distributor, and similar factors. May specialize in in-house bookings and be designated according to establishment as Concert Or Lecture Hall Manager (amuse. & rec.); Showplace Manager (amuse. & rec.). May specialize in independent bookings and be designated according to type of talent or of entertainment package represented and placed as Artists' Booking Representative (amuse. & rec.); Theatrical Variety Agent (amuse. & rec.). May specialize in rental and distribution of motion pictures and be designated Film Booker (amuse. & rec.). May represent popular or rock musical groups only and be designated Band Booker (amuse. & rec.). When sponsoring, managing, and producing an entertainment, may be designated Impresario (amuse. & rec.).
GOE: 11.12.03 STRENGTH: S GED: R4 M4 L4 SVP: 6 DLU: 77

191.117-018 BUSINESS MANAGER (amuse. & rec.) alternate titles: business agent

    Manages financial affairs of entertainers and negotiates with agents and representatives for contracts and appearances: Negotiates with officials of unions, motion picture or television studios, stage productions, or entertainment houses for contracts and financial return to be received for engagements. Promotes client's interests by advising on income, investments, taxes, legal, and other financial matters. Provides liaison between client and representatives concerning contractual rights and obligations to settle contracts. Summarizes statements on periodic basis concerning client's investments, property, and financial status.
GOE: 11.12.03 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77

191.117-022 CIRCUS AGENT (amuse. & rec.)

    Plans and arranges route of circus for following season, coordinating date and location schedules: Obtains information about facilities of new locations to determine feasibility of presenting show. Consults with circus officials to arrange route and obtain approval of tour. Schedules dates of performance for each location, taking into consideration length of travel time to transport circus from one location to another, climatic conditions, budget, and previous year's attendance records. Rearranges tour in event of unexpected occurrences.
GOE: 11.12.03 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

191.117-026 JOCKEY AGENT (amuse. & rec.)

    Represents riders of race horses in negotiations with owners to arrange for riding engagements at racetrack: Contacts riders to ascertain races and dates they are available for hire. Confers with owners of horses scheduled to race to inform them of riders available. Negotiates with owners for riding fees. Records name of owner, horse, date, and number of race in engagement book. Notifies riders of contracted engagements, and terms agreed on. Notifies riders to report to owner for briefing on horse's temperament and behavior, and other riding instructions. Collects hiring fees from riders.
GOE: 11.12.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

191.117-030 LEASE BUYER (mine & quarry; petrol. & gas) alternate titles: leaser

    Contacts landowners and representatives of other oil or coal producing firms to negotiate agreements, such as leases, options, and royalty contracts covering oil or coal exploration, drilling, and producing activities in specified oil or coal fields: Discusses and draws up unitization agreements (pooling oil and gas production from wells located in same field with other oil producers). Discusses land leases and options and royalty payments with landowners and obtains signatures to documents. Applies knowledge of company policies and local, state, and federal laws relating to petroleum or coal leases to prepare agreements. May examine abstracts to verify clearance of title to oil or coal properties and write purchase orders and bank checks to satisfy requirements of leases, agreements, and contracts [TITLE CLERK (petrol. & gas; petrol. refin.; pipe lines)].
GOE: 11.12.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77

191.117-034 LITERARY AGENT (business ser.) alternate titles: author's agent; writer's representative

    Markets clients' manuscripts to editors, publishers, and other buyers: Reads and appraises manuscripts and suggests revisions. Contacts prospective purchaser of material, basing selection upon knowledge of market and specific content of manuscript. Negotiates contract between publisher and client. Usually works on commission basis.
GOE: 11.12.03 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77

191.117-038 MANAGER, TOURING PRODUCTION (amuse. & rec.) alternate titles: manager, theatrical production; manager, touring

    Travels with and manages business affairs of theatrical company on tour: Completes various arrangements, such as contracting union agreements, hiring stage hands, and procuring legal permits for performance. Approves budgetary items for advertising and promotional purposes. Audits box-office receipts and files accounting statements according to legal requirements. May compile payroll records and distribute paychecks. When coordinating business affairs of first touring company on road, may be designated Company Manager (amuse. & rec.). When managing second and third road show companies, may be designated Road Manager (amuse. & rec.).
GOE: 11.11.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

191.117-042 PERMIT AGENT, GEOPHYSICAL PROSPECTING (petrol. & gas)

    Negotiates permits with property owners to allow prospecting, surveying, and testing for petroleum and gas deposits: Searches public records to determine legal ownerships of proposed exploration sites. Precedes prospecting party to area and interviews local authorities and landowners to determine legal and highway regulations and to draw up trespass agreements. Draws sketches of prospecting locations and terrain to be traversed. Drives stakes in ground to indicate locations of shot holes and recording instruments for use in surveying land and conducting seismic, magnetic, and gravity tests.
GOE: 11.12.02 STRENGTH: L GED: R5 M4 L5 SVP: 6 DLU: 77

191.117-046 RIGHT-OF-WAY AGENT (any industry) alternate titles: claims agent, right-of-way; permit agent

    Negotiates with property owners and public officials to secure purchase or lease of land and right-of-way for utility lines, pipelines, and other construction projects: Determines roads, bridges, and utility systems that must be maintained during construction. Negotiates with landholders for access routes and restoration of roads and surfaces. May examine public records to determine ownership and property rights. May be required to know property law.
GOE: 11.12.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77

191.117-050 RIGHT-OF-WAY SUPERVISOR (any industry) alternate titles: supervisor, permits, easements, and right-of-way

    Coordinates activities of field agents and contacts property owners and public officials to obtain permits and easements or to purchase right-of-way for utility lines, pipelines, and other construction projects: Directs activities involved in search of city and county records to ascertain ownership of properties, and disposition of rights along streets, alleys, and highways. Interprets company policy for RIGHT-OF-WAY AGENTS (any industry) regarding purchase of property, or payments and terms of agreements for permits and easements to install facilities on property belonging to other parties. Purchases or directs acquisition of right-of-way or obtaining permits, licenses, and agreements. Settles claims for property or crop damage resulting from construction activities. Releases information to public regarding right-of-way agreements and arranges for modification or release of existing agreements. May direct activities of surveying crews in surveying right-of-way and lines for new construction.
GOE: 11.12.02 STRENGTH: L GED: R5 M4 L5 SVP: 8 DLU: 77

191.157-010 PAWNBROKER (retail trade)

    Estimates pawn or pledge value of articles, such as jewelry, cameras, and musical instruments, and lends money to customer: Examines article to determine condition and worth. Weighs gold or silver articles on coin scales or employs acid tests to determine carat content and purity to verify value of articles. Inspects diamonds and other gems for flaws and color, using loupe (magnifying glass). Assigns pledge value to article based on knowledge of values or listing of wholesale prices. Rejects articles in unsatisfactory condition or having no pledge value. Issues pledge tickets and keeps record of loans. Computes interest when pledges are redeemed or extended. Sells unredeemed pledged items. May examine customer's identification and record thumbprints for police reports. May testify in court proceedings involving stolen merchandise.
GOE: 08.01.03 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77

191.167-010 ADVANCE AGENT (amuse. & rec.)

    Coordinates business and promotional activities concerned with production of entertainment in advance of touring theatrical company, circus, road show, motion picture, or other attraction: Inspects performance location and reports condition, and if stage presentation, inspects equipment and accommodations of theatre, such as size of stage, seating capacity, and number of dressing rooms. Completes business details, such as advance sale of tickets and lodging for members of touring group. Purchases advertising space or spot announcements in newspapers, radio and television, and other media. Distributes posters, signs, and other displays to stimulate interest in coming attraction and promote box-office sales [PUBLIC-RELATIONS REPRESENTATIVE (profess. & kin.)].
GOE: 11.12.03 STRENGTH: L GED: R4 M4 L4 SVP: 7 DLU: 77

191.167-014 CLAIM AGENT (petrol. & gas; pipe lines)

    Interviews property holders and adjusts damage claims resulting from activities connected with prospecting, drilling, and production of oil and gas, and laying of pipelines on private property: Examines titles to property to determine their validity and acts as company agent in transactions with property owners. Investigates and assesses damage to crops, fences, and other properties, and negotiates claim settlements with property owners. Collects and prepares evidence to support contested damage claims in courts.
GOE: 11.12.01 STRENGTH: S GED: R6 M3 L6 SVP: 7 DLU: 77

191.167-018 LOCATION MANAGER (motion picture; radio-tv broad.)

    Arranges for leasing of suitable property for use as location for television or motion picture production: Confers with production or unit manager and DIRECTOR, TELEVISION (radio-tv broad.) or DIRECTOR, MOTION PICTURE (motion picture) regarding scenic backgrounds, terrain, and other topographical details of locations required for photographing exterior scenes. Searches files for pictures or descriptions of suitable locations or seeks new locations. Contacts property owners and local officials to arrange leasing and use of public and private property, rental of housing facilities, hiring of extras, and to obtain sanction for production activities. Arranges for transportation of troupe to location.
GOE: 11.12.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

191.167-022 SERVICE REPRESENTATIVE (auto. mfg.)

    Investigates dealer's claims for reimbursement of defective automotive parts: Reviews claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and approves or disapproves dealer's claim. Assists dealers in handling unsettled claims by consulting with service personnel or customers. Prepares reports showing volume, types, and disposition of claims handled, or settlement allowed. May train dealers or service personnel in service operations or construction of products. May study dealers' organizational needs and advise them on matters, such as parts, tools, equipment, and personnel needed to handle service volume. May contact customers to survey customer satisfaction with purchase of new motor vehicle.
GOE: 11.12.01 STRENGTH: S GED: R5 M4 L4 SVP: 7 DLU: 90

191.267-010 APPRAISER, REAL ESTATE (real estate)

    Appraises improved or unimproved real property to determine value for purchase, sale, investment, mortgage, or loan purposes: Interviews persons familiar with property and immediate surroundings, such as contractors, home owners, and other realtors to obtain pertinent information. Inspects property for construction, condition, and functional design and takes property measurements. Considers factors, such as depreciation, reproduction costs, value comparison of similar property, and income potential, when computing final estimation of property value. Considers location and trends or impending changes that could influence future value of property. Searches public records for transactions, such as sales, leases, and assessments. Photographs interiors and exteriors of property, to assist in estimating property value, to substantiate findings, and to complete appraisal report. Prepares written report, utilizing data collected and submits report to corroborate value established. May direct activities of appraisers. May evaluate staff job performance and recommend measures to improve performance according to establishment policies and procedures.
GOE: 11.06.03 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 89

191.287-010 APPRAISER (any industry)

    Appraises merchandise, fixtures, machinery, and equipment of business firms to ascertain values for such purposes as approval of loans, issuance of insurance policies, disposition of estates, and liquidation of assets of bankrupt firms: Examines items and estimates their wholesale or auction-sale values, basing estimate on knowledge of equipment or goods, current market values, and industrial and economic trends. Prepares and submits reports of estimates to clients, such as insurance firms, lending agencies, government offices, creditors, courts, or attorneys.
GOE: 11.06.03 STRENGTH: L GED: R5 M5 L5 SVP: 7 DLU: 77

191.287-014 APPRAISER, ART (profess. & kin.)

    Examines works of art, such as paintings, sculpture, and antiques, to determine their authenticity and value: Examines work for color values, style of brushstroke, esthetic correctness, and other characteristics, to establish art period or identify artist. Judges authenticity and value, based on knowledge of art history, materials employed, techniques of individual artists, and current market. May illuminate work with quartz light to determine whether discoloration is present. May x ray painting and perform chemical tests on paint sample to detect forgery or to authenticate work. May specialize in particular categories of art or in specific types of artistic articles appraised.
GOE: 01.02.01 STRENGTH: L GED: R5 M4 L4 SVP: 8 DLU: 77

191.367-010 PERSONAL PROPERTY ASSESSOR (government ser.) alternate titles: deputy assessor

    Prepares lists of personal property owned by householders and merchants in assigned area to facilitate tax assessment, showing number and estimated value of taxable items designated in regulations.
GOE: 11.06.03 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

193 RADIO OPERATORS

    This group includes occupations concerned with receiving and transmitting communications, using radiotelegraph or radiotelephone equipment, in accordance with government regulations. Must be federally licensed.

193.162-010 AIR-TRAFFIC COORDINATOR (government ser.)

    Coordinates movement of air traffic between altitude sectors and control centers to provide maximum separation and safety for aircraft: Maintains radio and telephone contact with AIR-TRAFFIC COORDINATORS (government ser.) in adjoining control centers. Relays information regarding air traffic by radio to AIR-TRAFFIC-CONTROL SPECIALIST, TOWER (government ser.) and AIR-TRAFFIC-CONTROL SPECIALIST, STATION (government ser.), monitoring each sector, for transmittal to AIRPLANE PILOT, COMMERCIAL (air trans.). Relays information, such as altitude, expected time of arrival, and course. Determines procedure and time for altitude changes to prevent collisions and excessive traffic buildup in flight sector. Completes daily activity report.
GOE: 05.03.03 STRENGTH: L GED: R4 M3 L4 SVP: 8 DLU: 77

193.162-014 AIR-TRAFFIC-CONTROL SPECIALIST, STATION (government ser.)

    Receives and transmits flight plans, meteorological, navigational, and other information in air traffic control station to perform preflight and emergency service for airplane pilots: Accepts flight plans from pilots in person or by telephone and reviews them for completeness. Routes plans for operating under instrument flight rules to control center and for operating under visual flight rules to station in vicinity of destination airport, using radio, teletype, radiotelephone, radiotelegraph, telephone, or interphone. Provides meteorological, navigational, and other information to pilots during flight, using radio. Relays traffic control and other instructions concerned with aircraft safety to pilots. Radios such information as identifying landmarks, beacons, and available landing fields to pilots in flight. Maintains file of plans for operating under visual flight rules until completion of flight, and contacts facilities along route of flight to secure information on overdue aircraft. Reports lost aircraft to control center for rescue or local emergency services. Monitors such radio aids to navigation as range stations, fan markers, and voice communication facilities, and notifies air personnel of availability of these facilities. Maintains written records of messages transmitted and received.
GOE: 05.03.03 STRENGTH: L GED: R4 M3 L4 SVP: 8 DLU: 81

193.162-018 AIR-TRAFFIC-CONTROL SPECIALIST, TOWER (government ser.) alternate titles: airport-control operator; control-tower-radio operator; flight-control-tower operator

    Controls air traffic on and within vicinity of airport according to established procedures and policies to prevent collisions and to minimize delays arising from traffic congestion: Answers radio calls from arriving and departing aircraft and issues landing and take-off instructions and information, such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity. Transfers control of departing flights to and accepts control of arriving flights from air traffic control center, using telephone or interphone. Alerts airport emergency crew and other designated personnel by radio or telephone when airplanes are having flight difficulties. Pushes buttons or pulls switches to control airport floodlights and boundary, runway, and hazard lights. Scans control panel to ascertain that lights are functioning. Operates radio and monitors radarscope to control aircraft operating in vicinity of airport. Receives cross-country flight plans and transmits them to air traffic control center. Signals aircraft flying under visual flight rules, using electric signal light or flags. May control cross-runway traffic by radio directions to guards or maintenance vehicles. May keep written record of messages received from aircraft. May control traffic within designated sector of airspace between centers and beyond airport control tower area and be designated Air-Traffic-Control Specialist, Center (government ser.).
GOE: 05.03.03 STRENGTH: L GED: R4 M3 L4 SVP: 8 DLU: 81

193.162-022 AIRLINE-RADIO OPERATOR, CHIEF (air trans.; business ser.) alternate titles: senior radio operator; watch supervisor

    Coordinates activities of AIRLINE-RADIO OPERATORS (air trans.; business ser.) in maintaining radio communications with aircraft and other ground stations: Establishes and maintains standards of operation by periodic inspections of equipment and tests of AIRLINE-RADIO OPERATORS (air trans.; business ser.) Periodically reviews company and Federal Aviation Authority regulations regarding radio communications. Assigns personnel to individual jobs. Coordinates radio searches for overdue or lost airplanes. Inspects radio reports. Makes emergency repairs to equipment or gives instructions for such repairs. Examines and operates new equipment prior to installation in airport radio stations.
GOE: 07.04.05 STRENGTH: S GED: R4 M4 L4 SVP: 8 DLU: 77

193.167-010 CHIEF CONTROLLER (government ser.) alternate titles: air-traffic-control supervisor

    Coordinates activitie